Support
Questions about membership, purchases or your account? Email marlowe.sher@gmail.com and we will reply as soon as we can.
Common questions
How do I join?
Membership is by invitation. Use the Request membership button on the home page, and we will contact you when places open.
How do purchases work?
Purchases are made through Apple's in-app purchase system using your Apple account. We never see your card details.
Can I get a refund?
Refunds are handled by Apple. You can ask for one at reportaproblem.apple.com. If something went wrong with an item, email us and we will help.
How do I set a spending limit?
In Profile, open Discretion settings. Choose a weekly limit, or turn on Cooling off to pause all purchases.
Can I sell or trade a Vault piece?
No. Vault pieces can be given as gifts or passed to an heir, but never sold.
How do I delete my account?
Email us from the address you joined with and we will delete your account and personal information. See the Privacy Policy for details.
Is this an investment?
No. Nothing in The Beaumere Club is an investment, and items have no cash value.